Back up offline is not available v2026.5
When will this feature to back up offline be available for the latest version v2026.5. When searching for answers the useless chat response is to go to: Set Up, Preference and enable offline backup ...
Forum Discussion
Hi Mike,
For all the reasons other users on this platform and feed have stated MYOB must restore the ability to perform offline backups for their paying Clients. It isn't about 2026.5 no longer supporting working offline. It is about your online clients performing their own locally held backups, which is a necessity for businesses to enable reporting to the ATO if there are any taxation enquires, which could be from years ago. I don't particularly care if MYOB don't support working offline. They absolutely need to provide support to restore a backup from years ago if the ATO case comes up.
Is your post above suggesting we need to pay MYOB to access our backups that MYOB makes us store online?
Should we contact the ATO?
Thank you, Bronwyn
Keep the fight going - totally agreed - the offline capability and backups is the 'Elephant in the room' in this argument.
There are a multitude of scenarios around an ATO audition that can happen at any time; or a company has a court case to fight and needs data back 15 years ( happened to me for a very long time client that predicated on a local govt agency assuming that records do not exist that far back and predicated their argument in court on this assumption) - they got a nasty surprise when I found the data backup I kept for my client - opened a very old MYOB file and extracted the invoice for the argument) - my client did eventually win. I digress a little but the argument is relevant - data backups and their responsibility should lie completely in the hands of whomever owns that data.
The argument does not change whether it are records for an potential ATO audit, a client court battle, a client's wish to get ISO 270001, SOC2 accreditation or whatever.
In fact, I believe it is a fundamental right for businesses to dictate where they want their data backed up to, a fundamental right that we should not need to debate; notwithstanding daily occurrences of businesses being hacked, that hold someone else's data - MYOB you are not immune.
The Doc
Mike is still not listening to the people! MYOB take me out of SPAM and post my concerns!
Did you know that the AccountRight Premier PC 2026.5 version currently allows backups offline so why can't AccountRight Plus PC 2026.5 version? Or is this a temporary oversight?
Hi MJBook , sorry im not sure why the system flagged your post as spam.
I am listening, but its worth noting, that feedback and change takes time.
I would not be able to take the comments from the forum and in a matter of days be able to reverse a change or decision that has been made by MYOB.
I am working very closely with the product manager for AccountRight around the feedback for offline backups and we will be looking into possible solutions.
The removal of offline capability in AccountRight was a technical decision because the underlying technology has reached end of life and needed to be removed from our software.
As such, I dont believe that we could reinstate offline backups or roll back the change to offline capability in AccountRight as a solution to customers concerns about data ownership and record keeping.
To your second point, if Premier is allowing you to still do an offline backup this would definitely be an oversight and I will raise this with the team to look into.I'm using Accountright Premier 2026.5 on the desktop version (online data) and it definitely isn't allowing offline backups.
