Forum Discussion
Hi Bianca7,
Thank you for the post and welcome to the Community Forum! I appreciate you letting us know your concern and I do apologize if you're still experiencing this issue. Is your AccountRight updated to the latest version?
Please let me know if you need further help.
Kind regards,
Sai
Hi Isaiah C,
Yes, am currently running latest version.
Product: AccountRight Premier AU 2023.8.0
Build: 2023.8.1.2
I also work on another version (another business) which is running the latest version and is also in the 1000's
- gavin123458 months agoUltimate User
Hi Bianca7
MYOB still have not bothered to fix this. The only way to change this is to make a backup of the online file. Restore locally. Make a backup of the local file, then restore that online. This effectively replaces the online file with itself, however as the last backup was done locally, the 'last backup' date will be updated. Delete or rename local copies to avoid file mix up.
Regards
Gavin
- Isaiah_C8 months agoMYOB Moderator
Hi Bianca7,
Thank you for the response and for the information. This is something that our development team is still working on. I'll be forwarding this information to the relevant team and my apologies again for the inconvenience it may have caused.
Please let me know if you need further help.
Kind regards,
Sai