Not required to enter password for accountright
All of a sudden we are not being required to enter our password when opening account right. Can someone tell us how to reset so the password is required when you open the file everyday
Forum Discussion
Hi Sharon_BCT and pls08,
Thank you for your post.
We really appreciate your time to bring this to our attention. We're sorry for the intermittent issues some of our customers experienced yesterday. Services are currently operating as normal. We are continuing to actively monitor this issue closely. We will keep our customers updated via the Community Forum and further updates are available at Status Hub. In the meantime, you'll need to sign out through Services >> Sign out from AccountRight Live. Please note that logging out using File >> Exit will not sign you out.
We'll send each of you a private message to gather additional information. Kindly check your inboxes. We really appreciate your patience and understanding while we investigate this for you all.
Cheers,
Shella
It is not an intermittant problem !!!
This is a problem that is constant since we upgraded to 2023.8
Stop treating every long term user like dic*heads ..... andfix the issue.
Please note the many posts in this thread and many others for weeks and weeks now
Re: Myob no longer requiring password to log in (no settings were changed) - DANGEROUS
You have customers leaving for other platforms and customers with exposed data becaus of flaws in your system.... (Some have had computers stolen leaving their financial records open - this is a SERIOUS problem)
And nothing has been done. There is no need to try and guess what users want. There are already TRIED and PROVEN security protocols in pace on many other platforms that are simple and WORK
Copy of my latest reply
Well that's fantastic
Just received an UPDATE.......
Absolutely no fixes for this problem included in the update...
Lucky I wasn't holding my breath...
Obviously the problem of data leaks and financial security is not serious enogh for them to regard it as urgent
They posted this as a reply
Why don't they just do what all other major software platforms do for security
- Have standard login credentials/password
- 2FA (but optional)
- If not a trusted device then ALWAYS log users out NO MATTER how they shut down. (you shouldn't have convoluted methods to sign out and exit the software).
- Optional Trusted device (but must be set by Administrator with a set time limit)
Its simple and effective
How did they get it so wrong...????
We want to ensure that you've seen our latest update regarding the 2FA changes, refer to this link for detailed information Update -Improved Security- 2FA changes - MYOB Community
Appreciate your patience while we worked on this.
Cheers
Priya Selvaraj
Sorry, but nothing has changed !!!
Please read all comments on this post heading & similiar linked posts to understand what the problem is.
