Why get rid of offline backups?
I see quite a few people have already complained about the removal of offline backups. My question to MYOB (the company) is why has MYOB removed this option? Every year we're charged more for ou...
Forum Discussion
We made the decision to remove offline functionality for AccountRight as the offline version is built on technology that no longer meets today's performance standards. Moving online allows us to:
- Improve performance, reliability and security, such as 2FA and regular online back-ups
- Ensure MYOB AccountRight is built on current, supported technology
- Deliver faster and more frequent improvements, including stronger AI capabilities
- Align with industry best practice and evolving needs of our customers
You can check out this post here for more information.
Thats all good, but why can't I open a backup file without overriding the online file.
MYOB need to listen to what the clients want or you are going to lose them to either Xero or Quicken!!
Hey Amanda,
What about a file I backup today. Can I open it later without overriding the online file?
Okay AmandaMYOB let's break this down. For clarification my file has been online since the requirement to do so with payroll reporting to the ATO.
Your first point about improving performance is incorrect, as offline backups have nothing to do with the performance of the program when it's open. The other part of that statement about improving security is against industry best practice that requires several backups stored in separate locations.
I don't see the point about offline backups having anything to do with current supported technology.
If our file is online then it's getting the frequent improvements. The offline backup is there in case of emergencies. As to the last point about industry best practice, please provide me with the documents that state that, and that having multiple backups stored separately aren't best practice.
As to the needs of MYOB's customers, seems most of them aren't happy with offline backups being removed.
Now answer me this, what happens if MYOB's servers and backups are taken out? How then do we restore our data file?
