Forum Discussion

meldon's avatar
Experienced Cover User
3 years ago

Setting up new Users

not sure of MYOB location as we have been with MYOB for many years.  we previously have had an email for our accounts employee and the user name changes when a new employee starts - the email stays t...
  • LRBooks61's avatar
    3 years ago



    The user name of the last employee has the email account associated it with , which is the problem if I understand correctly


    If that is the case 

    Have you made them inactive? Don't think they are deleted if the email is still recognised by MYOB 

    If so reactivate them and change the user name.


    As a suggestion I would make a generic user name e.g accounts and just change the password when there is a change in staff. This would help avoid the issue


    Hope that helps