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AshM1's avatar
AshM1
2 months ago

Sorry, email delivery was unsuccessful.

Hello,   We are not a MYOB customer, however, many of our vendors are, and we are getting reports from several of our vendors since 25/09/2024 that they are unable to deliver invoices from MYOB to ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi AshM1

We appreciate you sharing a detailed post. This issue might be because the receiver's email is blacklisted, causing the email not to be sent. I recommend reaching out to our support team and providing them with the affected email so they can check this on the backend. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

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