Forum Discussion

bleigh's avatar
bleigh
Experienced User
4 months ago

Spinning and Slow

is anyone else having issue with system running slow today, pages not opening and getting the spinning wheel of death :(????

17 Replies

  • JOSIE's avatar
    JOSIE
    Experienced User
    4 months ago

    I have reported it for the last 12 months they do nothing. There system cannot handle everyone trying to get accounts out. But they will keep selling the product and also charge us even though we cannot use it!

  • JOSIE's avatar
    JOSIE
    Experienced User
    4 months ago

    It has been like this since you done the last upgrade a year ago. Impossible to get accounts out every month. I have reported it several times, but nothing happens. I think you have too many users and your system cannot handle it. It is exhausting sitting on hold for hours trying to get through to complain about it!

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    4 months ago

    Hi all, we are noting degraded performance for MYOB Business and are investigating this at the moment. You can track this via our status page > https://status.myob.com/incidents/726925
    Sorry for the inconvenience caused

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    4 months ago

    Hi all, we are working with our incident management team now to investigate this further. All indications on Friday last week when the previous incident was closed was that performance was back to normal.
    But there are obviously a lot of people experiencing this again today. This should be loaded into our status hub again soon after the team have reviewed