Forum Discussion
Hi Juls23 and Maryann128,
I've tried out the Tab key function after updating to the latest version of AccountRight, and it's working perfectly for me! I can still use the Tab key to jump to the next line while entering invoice information. Sometimes, clearing the AccountRight cache can help fix any weird behavior. Give that a try and see if it helps! If clearing the cache doesn't solve the issue, you can directly reach out to our support team to further look into the problem by creating a support case via MyAccount.
Cheers,
Princess
- Maryann1281 year agoMember
It's starting at the date for me! Can not TAB over to next field, and have tried again this morning. Done your Clear Cache, didnt work!
- Earl_HD1 year agoMYOB Moderator
Hi ALl,
If clearing the cache did not solve the issue, this may need further troubleshooting on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
- Grimtrans1 year agoCover User
Same issue for me. I have cleared the cache, but it did nothing. The tab will not work at all moving from the date to the next column.
- Juls231 year agoExperienced User
No cleared current cache, did nothing, tab function still not working from date box.
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