Forum Discussion

Juls23's avatar
Juls23
Experienced User
11 months ago
Solved

Tab key function no longer working in date area of invoice.

Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date i...
  • Inah13's avatar
    Inah13
    9 months ago

    Hi! Just got an update and is now resolved on my end, hope this help. :)

Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi Juls23 and Maryann128,

 

I've tried out the Tab key function after updating to the latest version of AccountRight, and it's working perfectly for me! I can still use the Tab key to jump to the next line while entering invoice information. Sometimes, clearing the AccountRight cache can help fix any weird behavior. Give that a try and see if it helps! If clearing the cache doesn't solve the issue, you can directly reach out to our support team to further look into the problem by creating a support case via MyAccount.

 

Cheers,

Princess

Maryann128's avatar
Maryann128
Member
11 months ago

It's starting at the date for me! Can not TAB over to next field, and have tried again this morning. Done your Clear Cache, didnt work! 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 months ago

    Hi ALl,

    If clearing the cache did not solve the issue, this may need further troubleshooting on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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