Forum Discussion
Genreve_S
11 months agoMYOB Moderator
Hi ntoumba,
Thanks for posting your concern. We appreciate your effort in attaching screenshots to better explain your concern.
I understand how important the ability to access backup data is. For us to check on this, please send us the latest copy of your diagnostic log after attempting to open the again.
We look forward to your response.
Thanks,
Genreve
- ntoumba11 months agoExperienced Cover User
- Genreve_S11 months agoMYOB Moderator
Hi ntoumba,
Thanks for the response.
I'm sorry to hear about your difficulties opening the link. Here is the screenshot of the instructions from the same link you are unable to access.
Feel free to reply with the attached diagnostic log file. We look forward to your response.
Thanks,
Genreve- ntoumba11 months agoExperienced Cover User