Forum Discussion

LeroyStevo's avatar
LeroyStevo
10 days ago

Trouble signing in to MYOB AR

I logged this issue a few months ago. It sorted itself for a few days, and now it is back to the same issue. When I try to log into AR, the process takes around 5 minutes. There is something amiss, ...
Cant log in
  • Genreve_S's avatar
    Genreve_S
    8 days ago

    Hi LeroyStevo,

     

    If the issue you encountered was from around May last year, it's likely related to instability with the BPAY feature. I can't seem to find anything similar currently. I recommend reaching out to support via the MyAccount window or live chat through MOCA so the support team can help troubleshoot it.

     

    Thanks,
    Genreve

     

     

Genreve_S's avatar
Genreve_S
MYOB Moderator
8 days ago

Hi LeroyStevo,

 

If the issue you encountered was from around May last year, it's likely related to instability with the BPAY feature. I can't seem to find anything similar currently. I recommend reaching out to support via the MyAccount window or live chat through MOCA so the support team can help troubleshoot it.

 

Thanks,
Genreve

 

 

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