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BDM_GTE's avatar
BDM_GTE
Member
1 year ago

Unable to access my.myob to administer Australian company files

Hi.   I administer online access for a number of company files, some in AU and one in NZ.   When I try to access my.myob.com.au, I receive a message that states "Unable to proceed to my.MYOB. You...
online access
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi BDM_GTE,

 

Please make sure that you're using the right email address for the file that you're trying to access. You can also access your file by logging in to app.myob.com. If you're still having issues, please contact our phone support through our virtual assistant MOCA or submit a support case via MyAccount.

 

Regards,

Sai

 

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