Forum Discussion

cab2's avatar
cab2
Contributing User
6 months ago
Solved

Unable to confirm file AccountRight 2016.2.1

Good morning   I am unable to comfirm my company file this morning.  Previously when this has happened I was directed to the phone option where a browse button was available for downloading the lic...
  • Shella_A's avatar
    Shella_A
    6 months ago

    Hi cab2, 

     

    Thanks for your post.

     

    We're sorry to know that you’re unable to confirm your company file online. We're glad to inform you that we've successfully sent the license file to your email. We appreciate your patience with this. Feel free to post again if you have any other queries and we're always delighted to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to help others find this information. 

     

     

    Cheers,

    Shella

Shella_A's avatar
Shella_A
MYOB Moderator
6 months ago

Hi cab2, 

 

Thanks for your post.

 

We're sorry to know that you’re unable to confirm your company file online. We're glad to inform you that we've successfully sent the license file to your email. We appreciate your patience with this. Feel free to post again if you have any other queries and we're always delighted to assist you. 

 

If my response has answered your enquiry, please click "Accept as Solution" to help others find this information. 

 

 

Cheers,

Shella

  • cab2's avatar
    cab2
    Contributing User
    6 months ago

    Thank you once again :)

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      6 months ago

      Hi cab2, 

       

      We're glad to know that we’re able to help you with this. Please be informed that we will know closing this post. Feel free to write a new post if you have encountered any issues moving forward. We're always delighted to assist you. 

       

       

      Cheers,

      Shella