Hi, vhtp. Thanks for raising this concern.
To confirm company files with AccountRight Classic v19, AccountEdge and New Zealand Payroll. You can use our dedicated self-service option, so you can generate the confirmation code whenever you need by going to http://help.myob.com/confirmation.
For full details, check out Help Article: Activating and confirming older MYOB products.
Please note: You will need your Serial Number and company file code available to generate the confirmation code - available by selecting 'Confirm' via Phone when prompted.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Best regards,
Hannah
Hi, Nokondi. Thank you for reaching out.
Have you tried generating a confirmation code by going into this link: http://help.myob.com/confirmation.
Please let us know if you need further assistance, we are happy to help!
Best regards,
Hannah
