Unable to log in on this morning on all users ID - receive an error message saying
"This Company file is currently backing up. You can sign in once the back up is complete"'
Please help!!
Thanks for getting back to me Jem.
Our issue has since been resolved.
Have a great day !
Cheers
Hi SAMMY2004,
Thank you for your post, and welcome to the community forum!
I appreciate your patience and understanding, and I thank you for sending the screenshot of the error message that you are getting. To resolve this issue, I will need to check your account and file to proceed with troubleshooting. Please send me the details of your account via private message using the template below, as I will need the details of your account and it needs to be sent privately for the security purposes of the account.
Serial number:
Company file ID:
Business name:
First and last name:
Email address:
I will be happy to assist you in resolving it.
Cheers,
Jem
Thanks for getting back to me Jem.
Our issue has since been resolved.
Have a great day !
Cheers
