Unable to log in to Myob Accountright

same - not happy jan!

same :smileyfrustrated:

Same here, not happy :(

same issue... 

Yes there appears to be a global issue. No updates from MYOB as yet, nor any outage information on the Community front page.

Hi @everyone,

This afternoon, some of our customers experienced issues logging into MYOB products. This is now resolved. We apologise for the inconvenience. In future, if you need to stay up to date on potential incidents, please visit: https://status.myob.com/.

Thanks,

Gee

We are having still this problem. How can you run a business when you can't log in.

NOT GOOD ENOUGH

Hi, ProFishional. Thank you for your post. 

Your ability to access your account is important, and we understand the impact this has on your business operations. We haven't received any reports of an outage on MYOB AccountRight. To better assist you, could you please provide any error messages you're encountering and attach a screenshot if possible? This will help us investigate the issue further and provide you with a resolution. Thank you for your cooperation and patience.

We are looking forward to help you!

Best regards,

Hannah

Hi, brindkindy. Thank you for bringing this issue to our attention. We understand how you feel with the platform's performance. Rest assured, we're actively looking into this matter to identify and resolve the underlying cause.

To help you resolve this, we recommend trying a few troubleshooting steps such as clearing your browser cache, using a different browser, or checking for any updates that might be available for your current browser. If the issue persists, please provide more details so we can investigate further and find a solution.

Best regards,

Hannah

I am using a MAC and trying to log into the business file through the web browser.  I have tried chrome and firefox.  After one initial successful login, it then bumped me to an error screen

                                     X

                Something Went Wrong

If the issue persists, contact Myob Support.

         Select a business and try again.

Now I am unable to log in at all through any browser.

Can anyone help?