Forum Discussion
Why didn't Myob inform it's customers of these changes?
Tip: Put a logout shortcut on the Myob home page.
- PriyaSelvaraj2 years agoMYOB Staff
Hi Antoon ,
Thanks for the tip! In the interim, you can navigate the Services menu and click the Sign-out option.
In terms of these changes, it is rolled out phase by phase and the notifications were included on the login screen. However, I certainly hear and understand your frustration and I will relay this feedback to the relevant teams.
Hope this helps and once again thanks for your feedback.
Cheers
Priya Selvaraj.
- CHutchinson2 years agoExperienced Cover User
Priya
I note your reference to the "we are making changes to .... blah blah blah............BUT WHERE do you tell everyone that has MYOB that you are taking ALL THE SECURITY measures off the program...
If you can show me where absolutely everyone and i mean every BUSINESS/COMPANY that uses MYOB for accounting has agreed to you taking this measure then i will reneg on all my negative posts.
Until that time, you need to fix this problem. Its is a total lack of security. Not one of your solutions has achieved anything, not one.
Cheryl Hutchinson
- H-TS12 months agoTrusted User
I'm using the desktop version, not the browser. Why on earth do I have to retype my email address every morning now? There's no option to remember it. Previously, it bugged me that I had to reenter my email address to do anything with superannuation payments even though I was already logged into the program. I'm all for security but this is crazy. There's already a password to get onto my laptop, which is required to turn off the screensaver if I walk away from my desk.
Currently testing Xero/Quickbooks/Freshbooks intensively as alternatives to MYOB. Thanks for the prompt to add "Are 2FA requirements reasonable?" to the evalution checklist. Maybe they're the same, or worse even, but at least I'll know.
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