Update -Improved Security- 2FA changes
We have recently taken measures to deliver new security functionality to provide contextual and adaptive multi-factor authentication (MFA) controls. As a result, MFA now takes into consideration a ra...
Forum Discussion
PriyaSelvaraj & other moderators - please note that I have had to go to a formal complaints process to get a clear, or at least clearer, answer on this. Why?
MYOB state -
Please be advised customers should not be choosing the ‘File’ menu then ‘Exit’ as this has never been the intended correct sign out process for AccountRight. This simply closes off the software but doesn’t log a user out, unlike the process from the 'Services' menu.
If we choose File & exit or simply select the "x" then there is NIL security when we log back in within 12 hours. MYOB are not listening to users and do not intend to change that. No problem with no 2FA within the 12 hours as a default however the default of no seucirty via the two common ways of exiting a program is a clear security risk, and one that we as users have no control over. In the instructions here MYOB helpfully tell us "It’s good security practice to log out at the end of every session" however we need to drill down at the bottom of that article to find out that we need to use the Services menu to do that.
If MYOB are a serious Accounting Software provider, how about being a little more serious about security? Back to basics - every time a file is accessed it needs a password!
With regards to:
Please be advised customers should not be choosing the ‘File’ menu then ‘Exit’ as this has never been the intended correct sign out process for AccountRight. This simply closes off the software but doesn’t log a user out, unlike the process from the 'Services' menu.
I do not understand why if signing off by exit or X has never been the intended method, why then is it that it always worked before to let us sign out and be secure. I have been using MYOB for years and have only now just found out about using the services menu to sign out. Also it took a week or two of everyone complaining that someone from MYOB mentioned this method of siging out.
