Forum Discussion
Hey JillL1 ,
Thanks for raising your concern and we do take the customer feedbacks seriously.
We understand your concern about security risk, and I would like to assure that our team is actively working on to improve the experience.
I will personally ensure to pass on your feedback and check whether our help article can be modified to clearly highlight the logout process.
Regards
Priya Selvaraj
This is the first time i have even heard of "loggin out" through the Service tab. I have worked on MYOB for so many years now and have never ever ever even been told that i need to do that.
In fact, if that is the case and we should not log out of MYOB (and backup each time) through the normal system either by X or "File" "Exit"....then why have we not had the security problem for years.
It has only been the last three months that the 2FA and the security "email and password" logging in has changed. And still, there is NO 2FA on log in no matter which way you sign out.
Cheryl Hutchinson
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