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PublicTrust_685's avatar
PublicTrust_685
Member
7 days ago

(URGENT) Can't Confirm Company File

My Company file has been on read-only mode for a while now. Submitted a case before last month and it took the MYOB team a whole month to respond. Then it was ok for only a week then again, it's on r...
Genreve_S's avatar
Genreve_S
MYOB Moderator
7 days ago

Hi PublicTrust_685, 

 

Thanks for your patience while your case has been dragging on.

 

I understand this has already taken far too long and that your team is still unable to use the company file properly while it remains in read-only mode.

 

We’ve followed this up internally with the team handling case 03196125. 

At this stage, please continue to use case 03196125 for any further updates, so everything stays together in one place. As soon as the team provides the next update, it will come through on that case via email.

 

Thanks again for your patience while this is being reviewed.

 

Regards,
Genreve

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