Forum Discussion
Hi marlonnz , this is a trial that has been put out to 3,000 customers today.
Please check your emails for the communication that has been sent you about being included in this. As someone who is included, you have the opportunity to give feedback on the changes (I believe this is through a link in the command centre itself but I am confirming)
*Also I have removed the image you included sorry, but as this is a trial we do not want to share the new layout as it is not set in stone until the trial is completed and feedback reviewed
- Jo157 days agoExperienced Cover User
Hi Marlonnz,
I did not receive an email from Myob until 10.42 am this morning! Way after I started posting on the forum. I also called Myob this morning before receiving the email and stated there was something wrong with my myob file as all the other 9 myob files are the same but one! Why was this email not sent out overnight! So much confusion this has caused! Also, I have sent my extreme feedback on the new look command centre view regarding myob files with multi users and the multi users having different rolls and authority to process transaction.
- marlonnz6 days agoExperienced User
Hi Mike_MYOB
haven't seen any email yet...
could you send me one and confirm how long this trial would take?
- Mike_MYOB3 days agoCommunity Manager
Hi marlonnz , sorry I was on leave on Friday. I have been told that this new look of the command centre was rolled back on Friday. If/when this goes ahead again I will try to work with the team on improving the communication to EAP members
- Jo153 days agoExperienced Cover User
Hi Mike,
All I can state! That command centre was absolutely terrible, the look was unprofessional, the command centre screen did not fit with a multicompany group.
Just another rollout from Myob that does not work! Stop fixing things that aren't broken! Also, we have many employees coming and going as we have retail branches that use myob. I don't want information on the front screen that has nothing to do with theses employees!
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.