Forum Discussion

Sarc's avatar
Sarc
Contributing User
26 days ago

Why get rid of offline backups?

I see quite a few people have already complained about the removal of offline backups.  My question to MYOB (the company) is why has MYOB removed this option?

 

Every year we're charged more for our subscription and they justify this by adding more features, which I generally don't use or find any use for.  Why then remove a single feature that practically everyone uses? 

 

Yes you can backup to MYOB's servers, but that's just adding to their cost, and it seems they don't keep it for that long.  MYOB just seems to be making it harder for themselves and alienating users.  I would like to see offline backups restored.

11 Replies

  • Mydataxport's avatar
    Mydataxport
    Contributing User
    17 days ago

    Hi Sarc​ , Davide82​ , mashcan​ , gavin12345​ , AmandaMYOB​ 

    This is exactly the type of issue MyDataXport was built to help with.

     

    It does not replace MYOB’s own backup/restore process, and it does not create a MYOB restore file. Instead, it gives MYOB users an independent export of their MYOB data and attachments into cloud storage they control, such as Google Drive, OneDrive, or Dropbox.

     

    That means if you want a separate copy of your business records outside MYOB, you can keep using MYOB as the live accounting system while also maintaining a searchable archive of the data and supporting documents.

     

    This can be useful for record keeping, audit history, migrations, cancelled subscriptions, or simply having an independent copy of your MYOB information.

     

    Disclosure: I’m connected with MyDataXport, which is listed on the MYOB App Marketplace:
    https://www.myob.com/au/apps/mydataxport

     

    More info:
    https://www.mydataxport.com