Forum Discussion

solarstuff's avatar
solarstuff
Contributing User
3 years ago

Windows not resizing Accountright

Affects:

Using dual monitors
- Command Centre window can be moved

- any other window shows a double-head arrow and only resizes that window

- Setup, Preferences, Windows shows 'save window positions' as ticked
- if you untick it, restart AR, then no change made, it reverts to ticked
Is 'fixed' by running only one screen; but this is a nuisance! 
People obtain two screens so they can run them to advantage.
I'm sure the clever minds at MYOB could come up with a solution for running dual monitors?

Error

1 Reply

Replies have been turned off for this discussion
  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    3 years ago

    Hello solarstuff 

     

    Thank you for your post. 

    It is unusual that the setting is not saving. I would suggest clearing the AccountRight cache or giving the software a reinstall/update to the latest 2022.8 version. And then see if you are able to resize the windows. 

    I would also suggest checking your windows display settings by right-clicking on your desktop to check that the scale & Layout and screen resolution is set to what's recommended for your screen.

    Please let me know how you go.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.