Forum Discussion

JenSta2's avatar
JenSta2
Member
2 months ago

Can not export reports to Excel

We can no longer export our reports to excel as we are getting an error message stating  "you are attempting to open a file type (Excel97-2003 Workbooks and Templates) that has been blocked by your ...
Southern2018's avatar
Southern2018
Member
27 days ago

HI
I'm having the same issue
the option is greyed out even when my IT / Administrator logs in to my computer to change the settings they remail grey out

Can you offer any advice so I can pass it on to him
THANKS!

 

JenSta2's avatar
JenSta2
Member
26 days ago

I have worked out if you have Excel open BEFORE you export the report, then the Excel exports work as per normal. I know this is not the correct option, but it works for now.  Hope this helps. 

  • Southern2018's avatar
    Southern2018
    Member
    26 days ago

    So you know, This work around has worked for me but not my co-worker.

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      26 days ago

      Hi Southern2018 

      It is unusual that the workaround didn’t resolve the issue for your colleague. In this case, I’d recommend getting in touch with our back-end team so they can investigate this further on their side.

      Regards,
      Earl

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