Forum Discussion

AmandaLR's avatar
AmandaLR
Contributing User
3 months ago

Cannot export my reports to Excel

Hi

In the last couple of weeks our excel security policies have changed and I now cannot export reports to excel as I get an error code coming up saying that "MYOB is attempting to open file type excel 97-2003 excel workbook that is blocked in your Trust Centre".  I have tried making changes in my Excel Trust Centre but it will still not allow it.  Our IT department have also had a look and repaired Office and we have deinstalled and re-installed MYOB to see if that fixed it.  It did not.  The IT department has stated that it is due to a 'legacy' excel file type being used and that we need to somehow stop MYOB from trying to use that file type.

 

Please can you help with a solution that IT can implement.

Amanda

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi AmandaLR

     

    This one’s basically your new security settings bumping heads with some older Excel formats that AccountRight still uses (like .xlt/.xls).

    Could you get your IT team to check Excel’s Trust Center settings:

    • Open Excel
    • Go to File → Options → Trust Center → Trust Center Settings

    If they’re not allowed to relax those settings for the older Excel formats, the only other option for now is:

    • Export the report from MYOB as CSV or TXT, then
    • Open that file in Excel – you’ll get all the data, just without the fancy formatting.

    At the moment, those are the two realistic options while AccountRight catches up with Microsoft’s newer Excel policies.

     

    Regards,
    Genreve 

     

     

  • AmandaLR's avatar
    AmandaLR
    Contributing User
    3 months ago

    Okay, thanks for that.  WE cannot relax the security policy so I will go with CSV or TXT.

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