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Shezza1's avatar
Shezza1
Contributing User
1 day ago

Can't export a report to excel

I have just notice that I have been unable to excel format now.  I have gone into the Trust Center & onto File Block Settings but all my setting look good but still can't export & not sure why.  Can ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 day ago

Hi Shezza1,

 

Thanks for raising this. If the report is displaying but not exporting to Excel, there are a couple of things worth checking first:

 

  • Make sure your version of Microsoft Excel is 2010 or later, and that it's installed on your computer as the desktop app, not just opened through a web browser.
  • Open the report first, then go to File > Export > Excel.
  • If it's a custom report, the Excel option can be unavailable from the Index to Reports window, but you should still be able to export it after displaying the report.
  • If the file opens in Excel but the totals aren't showing, click Enable Editing in Excel first. 

 

You can also have a look at this help article for reference: Exporting reports.

 

Regards,

Sai

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