Forum Discussion

Mel_Achterberg's avatar
Mel_Achterberg
Experienced User
10 months ago

Can't export report to excel

Hi, for some reason I can't export a report to excel. I don't get an error message. It just does nothing. A software update was done on my laptop but I am the only member of the team that is having i...
excel export
Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hi Mel_Achterberg,

 

Since you mentioned that an update was recently done on your laptop, that might have affected some settings. There haven't been any reported issues with exporting to Excel. I'd suggest clearing your AccountRight cache, as that's worked for others in similar situations. If this still doesn't fix the issue, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Cheers,

Doreen

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