Forum Discussion

Mel_Achterberg's avatar
Mel_Achterberg
Experienced User
1 year ago

Can't export report to excel

Hi, for some reason I can't export a report to excel. I don't get an error message. It just does nothing. A software update was done on my laptop but I am the only member of the team that is having i...
excel export
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi Mel_Achterberg,

 

Since you mentioned that an update was recently done on your laptop, that might have affected some settings. There haven't been any reported issues with exporting to Excel. I'd suggest clearing your AccountRight cache, as that's worked for others in similar situations. If this still doesn't fix the issue, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Cheers,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.