Forum Discussion

CCampbell's avatar
8 months ago

Employee Superannuation Payments Report only displaying as latest fund

Hello   We have an employee who had an original super fund of choice (IOOF in this example), we made MYOB PaySuper payments as normal to IOOF, then employee requested a change to a different super ...
  • Earl_HD's avatar
    8 months ago

    Hi CCampbell,

    Thanks for your post, and welcome to the Community Forum!

    My apologies for the late response. The report displaying the new super fund (Australian Super) is a known behavior. Superannuation reports only depict the super fund linked to the employee in your profile. Regarding pay liabilities not appearing in the browser, this is due to the pay liabilities feature being desktop-only at present. Therefore, I recommend viewing that report on the desktop platform.

     

    Additionally, if you wish to review payments made to IOOF, you can check the Pay Super payments to identify the latest super payment made to IOOF for that employee. Then, simply run the report up until that date.

     

    Feel free to post again, we're happy to help!
     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Regards,
    Earl