Forum Discussion

zacb's avatar
zacb
Member
2 months ago

Missing Report File - secaudit.xlt doesn't exist in reports folder

One of our users are getting the following error when trying to generate a report. They see the preview but when they try to export to Excel they get the following the below error This specific...
Desktop
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 months ago

Hi zacb, 

 

Thanks for the screenshot. I can see why it looks like the Security Audit report should go to Excel. You are not missing anything on your side. AccountRight just does not include a secaudit.xlt template, so the Security Audit report from the desktop cannot export cleanly to Excel right now. Copying another template and renaming it will run the export, but the columns and headings will not match, so it is only a rough workaround.

For now, you can

  1. Run the Security Audit report to PDF from the desktop and give that to your auditors
  2. If your file is online, open it in the browser version and use Export to Excel there
  3. Where available, export as CSV or TSV and open that in Excel

This limitation is already on the radar with our support and product teams, so they can look at improving it in a future update.

 

Regards,

Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home