Hi, I just came across an issue where my account reports are not balancing due to a random entry. I can't see the transaction entry for it, but both the balance sheet and trial balance reports are showing a huge discrepancy. What could be the problem?"
Hi Pathum,
That's a tricky one! Nice work noticing the mismatch between your reports. This post has steps on how to fix it Balanced Sheet out of balance | MYOB Community, so I'd recommend following those first to see if it clears up the discrepancy. If it's still not balancing after that, just reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account, and our team can take a closer look behind the scenes to get things back in line.
Regards,
Sai
