Forum Discussion
Isaiah_C
1 year agoMYOB Moderator
Hi simonefm,
It appears that these accounts might be set up as header accounts. To resolve this, I recommend reaching out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.
Regards,
Sai
simonefm
1 year agoExperienced User
Hi Sai,
I double checked that all the problem accounts were set up as detailed accounts. We have quite a few company files. But other companies have no problems like this one.
For example:
Thanks.
Simone
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