TPAR Create File function not working
When I click on the Create Taxable Payments File in the TPAR section it doesn't load - just goes White screen and when you hit refresh it just goes back to the TPAR screen. I've cleared my browser...
Forum Discussion
I've tried 2 other browsers (Firefox & Edge) and asked another staff member to try to create the report and it's not working.
Has MYOB had any issues with this lately?
Can you suggest anything else as the TPARs need to be lodged today.
Was this ever resolved as I have exactly the same problem????
Hi LouE,
We aren't aware of any widespread issues with TPAR (Taxable Payments Annual Report) loading, but seeing that there are two of you experiencing this issue within a short period could indicate a potential problem. Please reach out to our support team so that they can investigate this with you. If they are unable to resolve it, they will escalate this internally for further investigation as a bug. You can reach them via live chat or by creating a case in myaccount.myob.com.
If you need any other help, don;t hesitate on creating a new thread in the forum.
Thanks,
Genreve
