AMEX Feeds reconnection Issue
Our AMEX card was stolen, so MYOB removed the card from our system and the bank feeds stopped updating. We received a replacement card one week later. As the card number is the same, AMEX advised th...
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Hi Gene1,
Appreciate you explaining what happened.
As the feed stopped after the replacement card was issued, the best next step is to contact our Support team so they can review the connection and assist with reactivating or reconnecting the feed. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
