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ORSL's avatar
ORSL
Experienced Cover User
2 years ago

Bank feed not up to date

MY bank feeds is not up to date, this started from Monday as all the transaction in the bank is not showing to MYOB

 

can some one help please 

 

thank you 

 

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  • A1B's avatar
    A1B
    Contributing User
    2 years ago

    Hi All

     

    My case has now been resolved and I now have bank transactions in my Bank Feed.

  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi ORSL,

     

    Thanks for reaching out. 

     

    Could you please confirm which bank you are with? 

    • ORSL's avatar
      ORSL
      Experienced Cover User
      2 years ago

      Heritage bank

      thank you

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi ORSL A1B,

         

        Thanks for confirming those details.

         

        Our teams are aware of the issue and currently looking into it. I will update this post once we have more information for you both.