Bank Feed Reconciliation issue

Hi Advocacy, 

Thanks for posting your concern in the forum. 

I'm sorry to hear that you have issues matching bank feeds with a transaction that is already recorded in the file. Generally, if the transactions we are trying to match to the bank feeds are already reconciled or marked checked in the Reconcile Accounts window, these transactions won't appear in the bank feeds window to match any of the bank feed transactions. I would suggest checking these transactions first to see if they are marked checked or already reconciled in the Reconcile Accounts window. 

If after checking these transactions in the Reconcile Accounts window all is correct but the issue persists. Please send me screenshots of the bank feeds window and the recap of the transaction we are trying to match the bank feed with. 

Let us know if you require any further assistance. 

Thanks,

Genreve