Forum Discussion

16_3's avatar
16_3
Member
1 year ago

Bank feed

The statements are not flowing through to the MYOB account.  I have checked with the bank and there are no issues there end.  MYOB is showing that the statements are 'bank feed' ready.  Can you assis...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hey 16_3,

 

I get that you're able to receive your bank feed transactions up to 11/08/2024, but moving forward, you did not receive any of the transactions. Since you're still having issues with bank feed transactions not coming through, I highly suggest getting in touch with our live chat for further assistance. To get through to a live chat agent, you will need to get in touch first with our virtual assistant, MOCA, through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up where MOCA left off.

 

Best regards,

Doreen

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