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esna's avatar
esna
Trusted Cover User
1 month ago

BANK FEEDS NOT SHOWING APPROVAL TRANSACTIONS

The last couple of weeks the bank feeds do not have the approvals awaiting on the right side of the table-  "YOUR TRANSACTIONS" list.  Wages for instance were always ready on the right side of the ta...
esna's avatar
esna
Trusted Cover User
1 month ago

Good monring,

 

please look at the screenshots - same pay run, same bank account, same date - only one pay appeared for approval and the rest you have to go to find tab???  this has only just started in the last month!

 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 month ago

    Hi esna,

     

    Thanks for sending that through. At this point, it's best to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can take a proper look behind the scenes, as they can dig a bit deeper into what's going on in your file.

     

    Regards,

    Sai

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