Forum Discussion

esna's avatar
esna
Trusted Cover User
18 days ago

BANK FEEDS NOT SHOWING APPROVAL TRANSACTIONS

The last couple of weeks the bank feeds do not have the approvals awaiting on the right side of the table-  "YOUR TRANSACTIONS" list.  Wages for instance were always ready on the right side of the ta...
esna's avatar
esna
Trusted Cover User
10 days ago

Good monring,

 

please look at the screenshots - same pay run, same bank account, same date - only one pay appeared for approval and the rest you have to go to find tab???  this has only just started in the last month!

 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    10 days ago

    Hi esna,

     

    Thanks for sending that through. At this point, it's best to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can take a proper look behind the scenes, as they can dig a bit deeper into what's going on in your file.

     

    Regards,

    Sai

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