Forum Discussion

Chellie22051's avatar
Chellie22051
Experienced User
6 months ago

Bank feeds not working today

anyone else having issues with bank feeds not working today.  Usually the transactions come through for the previous day, but nothing today :-)
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
6 months ago

Hello everyone,

 

Thanks for bringing this up! We've had a few reports come through about Westpac bank feeds not uploading transactions. Our team's already on it and working to get things sorted as quickly as possible. While they're checking things on their end, Could you all please try the steps below just to rule out any local hiccups?

 

1. Go to Banking command centre.

2. Select Bank Feeds.

3. Click the Get Bank Transactions button to refresh the feed.

 

Also, try changing the display transactions filter to 'Hidden' and then back to 'Current' that sometimes does the trick.

 

Regards,

Sai

MelW20's avatar
MelW20
Experienced User
6 months ago

Still not working at 2pm AEST - tried all of the above solutions. Any update on this fix?

  • Chellie22051's avatar
    Chellie22051
    Experienced User
    6 months ago

    my bank feeds are now working :-)

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