My bank feeds - from NAB - are saying they were updated just a few minutes ago but NO transactions from yesterday are showing up and I need to reconcile payments so I can get statements out.
And is there a link to submit issues please as there is nowhere on the status page to submit problems - and it shouldn't be this hard to submit an issue.
And Yes - I have checked the bank feed status page - and the status page and both are saying no issues - but there is....
agree this is happening on the 1st for the past 4 or 5 months. It seems to get later and later in the day....
It has finally appeared for us so late in the day. Not good
Hi Row78,
That’s not the start-of-month routine anyone needs. Sorry your NAB feed is showing as updated while yesterday’s transactions are still missing, especially when you need to reconcile and send statements. Bank feeds aren’t real-time, so transactions can take until the next business day to appear. If they’re still missing after that, please submit a support request through My Account so our support team can investigate. You can also check our guide on missing bank feed transactions. For further help, please visit our Contact Us page.
Cheers,
Doreen
I dont think MYOB looks at support tickets anymore. I have had mine open since April and no communication from anyone.
Yes, I have 3 tickets open with them, two from April saying in progress, with zero contact from anyone. And one showing as New even though it was raised in July. Doesnt look like there is any support anymore.
Hi Amanda, ANZ is still not appearing. I have logged out and logged back in and the usual tricks and nothing.
I am having same issue with St George/BOM feed none showing up after trying normal methods to access.
I do my bank recs everyday, I see this happen on occasion. Normally I just wait until the next day and they all appear. I know that is of no help when you have a workflow to complete today and it is a PITA at end of month. If its really important you could just do a bank rec directly from your bank account (like you used to have to do back in the days before bank feeds) and then just hide the transactions when they do appear.
