Forum Discussion
Hi finance1833,
To fix the issue of where previously reconciled amounts are reappearing in the bank feed as unreconciled, ensure that the transactions haven't been duplicated in the bank feed. After that undo and redoing reconciliation can help clear up discrepancies. You can also go to the bank feed and manually match the transactions to ensure they are correctly allocated. Lastly, make sure the bank feed settings are correct and that the transactions are being imported properly. If these steps don't resolve the issue, it's best to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a case via MyAccount. They can provide the assistance you need to help with this.
Regards,
Shella
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