Forum Discussion

Andesa89's avatar
Andesa89
Experienced User
5 days ago

Bankfeed not working with Westpac

Hi Team,

 

Our bankfeeds are not pulling through. we have tried 'get bank transactions' but still not pulling through.

 

It was working file till last Friday, but nothing is pulling through since then.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    5 days ago

    Hi Andesa89,

     

    Sorry to hear your bank feeds haven’t been pulling through since last Friday. Since you’ve already tried selecting Get bank transactions and nothing has come through, the best next step is to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can check the bank feed connection and investigate this further.

     

    Regards,

    Sai