EFT Payment Processing Error
I seeking assistance with an issue I am encountering while attempting to process an EFT payment for one of my suppliers. Despite verifying the bank details and confirming their accuracy, I continue t...
Forum Discussion
Hi Earl_HD
I have double-check all the details multiple time and I have created a new card to make sure not was wrong. I have discovered that the error is due to the lack of a space between the BSB and the account number in the ABA file. I have checked the card, and everything is correct, but this error still occurs only for this particular supplier.
Hi Dandara,
Thanks for your response. This requires an individual investigation. We recommend reaching out to our virtual assistant, MOCA. It's designed to dive deeper into issues like this, so give it a try! You can engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up where MOCA left off.
Please have your account information and screenshots of the error message ready.
Regards,
Earl
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