Forum Discussion

StuartHKC's avatar
StuartHKC
Contributing User
2 years ago
Solved

Issue with downloading ABA file

Hi all,    I am having problim with downloading ABA file from MYOB to Commbiz  two weeks in a row.    How can I tell the problem is from MYOB or Commbiz?   Can anyone shed somw light for me?  ...
  • StuartHKC's avatar
    StuartHKC
    2 years ago

    Hi Sean, 

     

    Thank you for your advice. 

     

    Yes, it is dangerous to play with ABA file. 

     

    Finally the problem was resolved by researching in the Forum.  The problem was cause by a "HARD ENTER".  Somehow and enter key was pressed and cannot be seen.  The recommendation is 1. Use Tab Key when entering data instead of Enter key. 2. When correcting filed, Right Click and mouse and select "Clear" insted of  using Delete or Backspace. 

     

    Thank you all to the User and Advisor helping me to fix the problem.  It was a long and painful ride but ending is sweet. 

     

    Let's keep up the good works. 

     

    Stuart Chen

Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi StuartHKC, 

 

Thanks for your post. To clarify are you able to create the bank file from AccountRight ? If you can, are you having troubles uploading it to your banking institution ?

 

Do let me know so I can assist further. 

  • Newbiz15's avatar
    Newbiz15
    User
    2 years ago

    Hi i have uploaded the aba file to myob and it won't process as usual through commbiz.     Can you please advise how to fix this.  i haven't done anything differently when saving file - worked fine last week.   can you please advise how to fix this issue

     

    • Ann01's avatar
      Ann01
      Partner
      2 years ago

      I am having the same problem.

       

      As a bookkeeper, I have been uploading ABA files to Commbiz for over a year.  Since the last MYOB update (May 2023), you can import the file to Commbiz, but when you go to click on it to process it, there is nothing in the file.

       

      Please help, as this is how all wages and suppliers are paid in this company.

       

      Ann

      Newbiz15 wrote:

      Hi i have uploaded the aba file to myob and it won't process as usual through commbiz.     Can you please advise how to fix this.  i haven't done anything differently when saving file - worked fine last week.   can you please advise how to fix this issue

       

       

      • StuartHKC's avatar
        StuartHKC
        Contributing User
        2 years ago
        HI, 
         
        Today, the Commbiz is having problem.  Not your part!   This has happen twice this year as I can recall. 
         
        Keep trying or use Netbank to do it.  It works the same but the new payees will be delay by 24 hours. This is the different between Commbiz and Netbank. 
         
        Good luck.  It will be fixed and hope it will be before 6 pm today. 
         
        Rgds, 
         
        Stuart 
  • StuartHKC's avatar
    StuartHKC
    Contributing User
    2 years ago

    Hi Melisa

     

    Thank you for the fas note. 

     

    I can create ABA file but fail to import into Commbiz.  The last lines of files seems corrupted. 

    I cannot tell this is MYOB issue or Commbiz issue.  Have you heard anyone reporting the same issue like mine.  

    Thanks in advance. 

     

    Regards, 

     

    Stuart Chen

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      2 years ago

      Hi StuartHKC, 

       

      I'd attempt to re-download a new ABA file, if it still appears corrupted and not uploading to commbiz I would recommend reaching out to commbiz. If your not opening the ABA file and just uploading it, there should be no corruptions. 

       

      Do let me know how it goes. 

      • StuartHKC's avatar
        StuartHKC
        Contributing User
        2 years ago

        Hi Melisa,

         

        I found out thru reading the ABA file by wordpad that always the same employee has the same problem. 

         

        I have deactivated the car and created a new employee card by entering, not copying the old card, 

         

        It's sor to jinx for the employee but I have checked this employee for more thant ten times.  The bank account and the name on payment fileds are all correct.  I am so frustrated for this.  Can you please shed some light for me?

         

        Thank you in advance. 

         

        Stuart Chen