Forum Discussion
Hi MalissaF,
Thanks for posting your concern in the forum.
I'm sorry to hear about your bank feed transaction delays. Unfortunately, the information regarding what's causing the issue is not provided to us either. But we can assure you the team is working with the financial institution closely to fix this issue.
In the meantime, you can manually create the transactions and match them to the bank feeds when you receive them. Unfortunately, the transaction can't match the bank feeds if they are already reconciled. You can create the transactions manually before the bank feeds are received but you will need to match these transactions before proceeding with your reconciliation.
In the meantime, let us know if you require any other assistance. We appreciate your patience.
Thanks,
Genreve
Do you have an ETA on fixing Macquarie Bank Feeds issue? Any update?
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.