Software not running properly?
Recent Posts & Replies
Quantity in Inventory register and Inventory List is different
Dear Team, When i check the stock on hand from the inventory report I find that some of the items have different stock on hand in inventory register report and inventory list report. It should be a system error. Can you correct the problem for me? Thank you Regards, Sam Liang
Cannot change pay run payment date?
In the past I had always created a pay run to cover the period of a full month, and set the payment date as the last day of the month. Mainly so that, for the June month, the payment didn't end up getting paid later, into the subsequent financial year. I've just completed a new pay run, but now the system is defaulting the payment date to the 1st of the following month and it won't let me change this at all. Any ideas on how to fix this would be appreciated, thanks.
Reconciling accounts on Desktop
Hi all, Since our business is a little complex, I use both AccountRight browser and desktop to allocate transactions and reconcile all our accounts. I upload bank statements in QIF format in the browser, match what I can there, and then complete the rest on the desktop. My issues are: Although I reconcile all transactions on the desktop version, the transactions that I do not allocate in the browser version still show up as not allocated or matched even though they have been reconciled. The transactions that I cannot allocate/have not worked out how to do on the browser are: supplier payments direct debit customer payments that go into a Retail Manager Cash Drawer Clearing account transferring money from one bank account to another from different banks I import Retail Manager Accounting data on the desktop because I haven't figured out how to do it on the browser version yet. If anyone has any suggestions or guidance for any of the above, it would be greatly appreciated. My main aim is to clear out the unallocated bank transactions on the browser.
How to clear old invoices with fractional balance outstanding?
We are showing a couple of older invoices with fractional amounts outstanding such as $0.0036. It shows as $0.00 but stays in the Open Invoices tab and shows on the Statements. It was created accidentally when applying a percentage discount as the invoice was paid. How do we clear that small amount? MYOB won't let us adjust it with anything less than $0.01 Thanks,
Bank reconciliations
I was wondering if anybody is also experiencing MYOB changing the bank reconciliation date, we select for instance the 31/03/2025 and when you run the recon it will change it to 1/4/2025 automatically. This has not been an issue before today. I also noted that you cannot select March 31 form the screen that April dates are on you have to move back to March. Reply...PAYING TERMINATON PAY OVER A NUMBER OF WEEKS
I have processed an employees termination pay in MYOB AccountRight. The company have come to an arrangement whereby we will pay the net amount to the employee over six weeks. How do I got about doing this in AccountRight - the payroll entry has been processed as at 25/3/25 using single touch payroll.
MYOB - Maybe
Hi there MYOBers. I have a 1 man Pty Ltd and my accountant is pushing me to Xero and Ive come to Xero & Myob to understand what & why. The web sites are hopeless to a prospective user if you know I'd love some guidance and will send digital gratitude to answers for these if my Accountant is pro Xero, is there still a data transfer from myob Solo which doesnt add any burden to either party online reviews for myob is pretty savage comparasion to xero online reviews for xero is savage on the cost of using that platform ultimatley, are you happy with myob ?Rate Rounding Up in Time Billing Invoice
Hi MYOB, We need to use the exact rate of $193.99 for NDIS Invoices. While in the window processing the Invoice, it always shows $193.99 but when the Invoice is sent to the customer, sometimes the rate has rounded to $194.00. This doesn't happen all the time, just randomly on different invoices and sometimes only 1 line of an invoice (like the example i have attached) Is there a way to stop this happening? Invoices with an incorrect rate cannot be processed and i have to manually change these using Adobe - very time consuming.
Reminder email - adding INV to invoice number
Our current invoices doing not have any alpha prefix. After being double paid by a client we have been worked out that when they are receiving the automatic email reminders the prefix INV has been added eg INV-123546 this is then being picked up as a new invoice number. How can I stop this from happening?
