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Nc5's avatar
Nc5
Contributing User
9 months ago

Macquarie feed

Hi - our Macquarie bank feed has stopped for some reason. Transactions are not coming through. Can you please help?

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  • Trevor_Harrison's avatar
    Trevor_Harrison
    Super Partner
    9 months ago

    Hi Nc5 

     

    Same here.

     

    It seems to be a recurring problem with Macquarie whilst not a frequent occurrence it is not uncommon.

     

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    Hi Nc5,

     

    Thank you for your post. I'd like to extend a warm welcome to the Community forum. I hope you find it a valuable source of information.

     

    In this matter, I've further checked, and there's no report regarding the Macquarie Bank feed delay. For me to be able to further investigate, I'll need to gather some important details. I'll send you a private message. To access this, go to your Community profile, then click on the envelope icon. We'll discuss this through that channel.

     

    Cheers,

    Princess

    • Nc5's avatar
      Nc5
      Contributing User
      9 months ago

      Hi Princess - I've tried to respond to your private message but it's saying I've reached my limit of private messages (I haven't sent any). This is a frustrating way to deal with this issue

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        9 months ago

        Hi Nc5, 

         

        Thank you for letting me know. Kindly try to respond again to my private message later today.

         

        Cheers,

        Princess

    • Puppy969's avatar
      Puppy969
      Partner
      9 months ago

      Hi Princess

       

      I have also had this issue since the 12.09.2023.

       

      Have you managed to find out the reason why the feeds have stopped?

       

      Thanks

       

      Simon