Macquarie Bank feeds are still down
Once again, Macquarie bank feeds are not working; this is happening too frequently.
I would appreciate knowing exactly what the problem is from a technical perspective. Is there something wrong with the API? Additional security protocols? Is Macquarie becoming stricter with authenticating? Is the MYOB team not keeping up with API changes? Why are the bank feeds not working?
I can't work like this, it is very frustrating, I can't even process the feeds manually as once it is working there will be a double up.
If this is going to be a regular occurrence and I have to stay with MYOB, Please can there be a way that I can manually complete the bank recs and when the feeds are back online I can just match the events across.
At the moment I am unable to send out any statements or chase any money owing before Christmas and this is particularly important right now.
My clients are also complaining, they require their statements, and they are louder than I am to you.