Since the latest update, I also have bank feed transactions appear in the bank reconciliation from 2023. Reading other stories, the latest update has 'auto-approve' bank transactions selected in settings - when I do not use the bank feed! This has brought in 39 pages of duplicate transactions! Surely there's a fix to reverse this - do not have the time at year end to go through and individually delete each duplicate entry!
Has anyone else had a 'fix' to easily get rid of these duplicate old transactions?
Hi Accounts456ā thanks for your response. We have never used the live auto bank feeds and that is what mine is now doing. Aswell as transactions from 2019 appearing in my Bank recs. I find it amusing that the moderators Genreve_Sā are quick to comment when they believe the issue is being looked into or resolved. however, once you let them know it has not been resolved they do not reply.
I have sent 3 emails back to MYOB bank feeds department who have suddenly stopped replying.
I did get to chat to a team leader over the phone who promised me someone from their resolutions team will get in touch with me between 3 to 5 days. I am not holding my breath, however I am like a dog with a bone when it comes to customer service and resolving issues so I will be back on the phone Monday morning and like all other times happy to wait 3 to 4 hours on hold until i speak to someone who can assist.
None of us have time for this and it is definitely the worse time of the year for such a huge issue.
signing off. stay tuned peeps
