Hi Everyone,
I'm sorry to hear how disruptive this has been, especially with bank reconciliation issues affecting your accounts, the time already spent following up, and EOFY being so close.
For this issue, you'll need to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can securely review your account and file details and investigate your specific case.
Regards,
Sai
I am sure, like myself, everyone on here has submitted a case - the frustration is that we never get a reply, so members trying to see if they can resolve the issue themselves! No one has time for this especially now at financial year end!
