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Accounts456 Hi and good morning. I did not get a call on the day they promised. surprise.
So back on chat I went. Anyway, to keep this short, I did get to do a team viewer with someone and was trying to sort out my issue for over 2 hours without any success. (he has been the most helpful today) It has now been passed back to bank feeds which could now take more time before anyone gets back to me. My issue being that they system will not allow me to delete the 140 plus transactions that have duplicated and come across randomly. Only MYOB can do it and for some reason only certain people know how. So, it has now been over 1 month and still no resolution.
Hi Good morning to you too. Thanks for the feedback. This is so crazy that MYOB don't seem to acknowledge that there is a widespread issue with the update and get it fixed. My worry now is if they ever do get this resolved will it affect current data we have entered since this issue began? Please let me know if you ever do get it sorted. Thanks
- Lynn6719 days agoExperienced User
Accounts456 Hi again, yes, I will def keep you posted. I intend on annoying MYOB tomorrow cause I have nothing better to do especially since it is the end of the financial year lol I need a holiday. chat soon
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